Telkom is the biggest **** EVER!!!!! PAYING FOR A DEVICE I CAN NOT USE AT 3 TOMES OF THE PRICE THE CONTRACT WAS MEANT TO BE!!!!!! POOR SERVICE

After my last complaint in hello Peter. My issue has STILL NOT BEEN RESOLVED!!!!!!!!! I upgraded a month ago and my aim card was never activated. I was then told after a million calls to telkom that it is my responsibility to activate the sin card by calling them and requesting it. After being placed on hold for hours at a time at MY EXPENSE, left numerous messages for a manager to call me, NOT EVEN THEY CAN RETURN A CALL. My debit order then went off and instead of it being the new reduced price of the upgrade, the full amount went off from the previous contract which was never changed over, TELKOM CAN'T EVEN FIND THE UPGRADE IN THE SYSTEM!!!!!!!!!!!!

A case was then logged with a turn around time of 72 hours which still according to the call centre has not even been attended to after ESCALATING THE ISSUE FURTHER!!!!!!!!!!

It's over another week later since my last call to them which it's not 72hour turn around time!!!!!!!!

I want my airtime refunded as an upgrade means you are paying for a service WHICH I HAVE RECEIVED NO SERVICE WHAT SO EVER!!!!!!!! I WANT THE DE IT ORDER AMOUNT REVERSED!!!!!!!!

AND I WANT THE DAMN SIM CARD ACTIVATED!!!!!!!! SINCE I AM PAYING FOR A DEVICE I CAN NOT USE.

IF THIS COMPLAINT IS NOT SORTED OUT I WILL BE INVOLVING LAWYERS AS THIS IS NOT ONLY A NREACH ID CONTRACT BUT ALSO *****.