Telkom is the absolute GHETTO!!!!

Honestly telkom doesn’t even deserve a single star! I have a contract with telkom and it has by *** been the worst experience!!! My account is debited monthly, Always on time, never late! Despite this it has been 48hours of my account being suspended! And telkom promising to re-open my line ! Every time I call Im promised the suspension will be lifted! I was promised I would be called for an explanation, only to find hours later that I had been emailed! How the hell do you expect me to access my personal emails when you have suspended my means to access them freely during the day?! What an insult!!!! And that same email explains NOTHING!!! To date I am still unable to utilize my sim card to make calls or use data that I have paid for! I am grossly disgusted at how even the consultants handled my situation! To make matters worse just to be able to get ahold of customer services I have to drive to a telkom branch because calls don’t go through on my phone! This has been financially taxing and incredibly frustrating!!! Telkom has definitely lost me as customer! Customer service is sickening!!!