HG
Helga G

1 reviews | Active since Jan 2020

22 Jan 2020, 09:39

Telkom is Terrible personified!

I do not moan often but Telkom - they just make my blood boil. Waiting 4 days for resuming of service cut for non-payment (my slip up), only to be told (once I paid and phoned in again), oh sorry, pay the next month's account too! Payment is suppoed to show immediately if paid on their on-line system - problem is - their system mostly does not work! So, paying via EFT or Woolworths or Pick 'n Pay places up to 4 day delay...crazy! No exceptions... Plus, one cannot cancel two services at once...I cancelled my ADSL line (onto Fibre with new service provider YAY!) - cannot cancel landline extra services before that month has passed...say no more, cannot wait to be totally rid of Telkom.

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