Telkom is Terrible

Here we go: I got a Telkom fibre line contract 24 month. Never had problem with them during the contract period, with exception to periodic network issue. But since last year we have been on a month to month and it’s been a nightmare. I always pay more than I am supposed to pay. And yet my account was suspended. When I logged a complaint they said 24hrs my services will be up and running (ref ***4) this was Jun. We are in August services still suspended and I am being charged for July 2022 and August 2022 for services That they suspended. I can’t even terminate because the services are suspended. And I do not owe actually I am ahead with payments.

I called again in July reference all I was given was Babalwa mjuza 23/07/2022 10:56 and I called again Dikeledi Libenya 18/08/2022 13:53 spoke over 2 hours but nothing