Telkom Is Terrible, 3 months awaiting an ORDER!!

I am not easily upset or disappointed but i have never been as disappointed with a service provider more than i have with Telkom. My ADSL services were stopped a little over a month ago due to a '****** cable' in my area, so the only solution was to migrate me to Wireless LTE.

Now, the only issue with the migration is that I had placed an order in November 2019, and i have been calling for the past month trying to get a delivery date but all consultants gave me different feedback from "It'll be delivered this week", to "your order seems to be cancelled".

I am six weeks with no internet and I honestly do not know what to do, because I am spending way too much on Prepaid data for studying and a small business i am trying to operate. Telkom still sent me a bill regardless of my services being down.

I see no solution anymore as the consultants cant help me with an order that has been placed about 3 months ago