Telkom is terrible

The Telkom signal in my area (Amberfield Heights, Centurion) always used to be pretty decent but it has changed and is really shocking now - it both doesn't get internet access and it drops calls too.

This happened at the beginning of April and I have been battling with Telkom since to get it sorted out with no luck.

I get promised call back after call back from call centre consultants but never ever get one . I even get promised calls back from supervisors but this never happens either. One agent, Anastasia Ashondolf (call on 05/06/2018) was brave enough to say she's done everything she can (which was nothing other than promise a call back from her supervisor Bongumasa Si***ane that never happen) and that's a fine level of service!

I run my businesses from home and this is a huge hindrance to my work and I've explained this to them but it does nothing to help the nothing I've got from them.

This really is extremely shocking service - and what's even better is how helpless you feel and how stuck you are in a terrible situation :(