1 reviews | Active since Aug 2016
TELKOM IS TERRIBLE
<p>I've tried 4 months now to get Telkom to do my debit order.</p> <p>They keep telling me month after month everything is in place - but then they dont take the money from my account. And now they have suspended my account. </p> <p>They’ve said last week Monday that within 72 hours my problem will be solved.</p> <p>Now a WEEK later (but actually 4 months after my problem started with them) they just say that I can speak to a team leader, but they are in a meeting, but also they will just raise my problem with accounts and then I have to wait 72 hours for it to work- AS IF THAT WILL ACTUALLY BE DONE.</p> <p>Shocking – will never recommend them</p>
Hi ZoliMeyer,
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Be assured that your query has been escalated to our Mobile billing department and feedback will follow.
Apologies for any inconvenience caused.
Your reference AI***.
Regards,
Rafeeqah
Telkom Social Media Team
Hi ZoliMeyer,
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Be assured that your query has been escalated to our Mobile billing department and feedback will follow.
Apologies for any inconvenience caused.
Your reference AI***.
Regards,
Rafeeqah
Telkom Social Media Team
telkom has still not come back to me - i phoned them now.
now its the 18th and i still dont have internet.
and when i phone them all they say caLMLY is that they spoke to their manager and they will attend to my case as soon as possible.
this is now 3 and a half months later.
WORST SERVICE EVER!!!!!!!
DONT EVEN TRY TO HELP.
THIS REPLY ABOVE MEANT NOTHING.
telkom has still not come back to me - i phoned them now.
now its the 18th and i still dont have internet.
and when i phone them all they say caLMLY is that they spoke to their manager and they will attend to my case as soon as possible.
this is now 3 and a half months later.
WORST SERVICE EVER!!!!!!!
DONT EVEN TRY TO HELP.
THIS REPLY ABOVE MEANT NOTHING.