SN
Savas N

1 reviews | Active since Apr 2018

25 Mar 2019, 19:42

TELKOM is TELKOM , need I say more

App**** for a Business Line, Voice and ADSL lines end of last year. So a TELKOM insatallation is some last week 19th April , installer shows me the jack with the 2 ports and tells me that either or is Voice or ADSL. I asked him , where is my Router? Responds by saying : he is not sure, but will log it in! I get a call next day from TELKOM if I’m Happy with Install- I state that , My Router is still not supp**** ! So, we open for biz today, still No Router, so I call 10210, and after speaking to 3 different TELKOM employees over a period of 45minutes- WITH ZERO RESOLUTION, the last person tells me: I HAVE YOU ON SYSTEM AS A VOICE APPLICATION ONLY........Lol.... this is after 45min, this is after receiving a call a day after install . So, I state and she states that she will LOG AND ESCALATE THAT A SUPERVISOR CALLS ME—it’s now almost 10hrs later NOTHING. So TELKOM you install a line , with ADSL AND VOICE PORTS. No Router! On system you have me as Voice only!

So TELKOM MAKE UP YOUR MIND WHAT I HAVE, when will I get a Router, username and passwords , so that I CAN PLUG THIS ALL INTO MY PABX AND RUN A BIZ——pathetic SOE OF SA!!!!!

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