TELKOM IS TAKING CUSTOMERS FOR A RIDE!

I have a contract for an iPhone 7plus from which i took out with insurance from Telkom mobile. I'm not sure what came over me when i decided to go into any kind of contract with this company that cannot get anything right, like even basic things. I took the phone in for repairs as the screen was shattered. The phone is still within warranty and i get a text from Telkom saying they are going to charge me R2849.04 to fix it. Did i mention i pay insurance for this phone? did i mention it is still under warranty? I went to the Cresta store yesterday, as usual, no help...the same old reasons, not enough staff...systems offline...i plan to cancel all the packages i have with Telkom including the data contracts i have with them, they do not take themselves seriously at all as they have show time and again. This is a bad company to do business with, for your own sanity, please try another service provider.