LM
Lerato M

1 reviews | Active since Aug 2022

14 Oct 2022, 15:54

Telkom is such a nightmare.

If you need peace of mind telkom is not for you not to mention their rude clueless sales consultants. I have 4 contracts with telkom two cell phones and two routers home router and pocket router and I opted for a debit order.all 4 contracts are on my name m just using two different bank account for debit orders the one was successfully debited,and the other one was not apparently I only found out on 14th of October the debit order that was supposed to go through on the 23rd as that was our agreement with no call or message all lines are suspended even the one which was successfully debited how crazy, calling them trying to figure out what happened and to check with my bank the response I get is they suspend all contracts because is one Id number like really, until payment is made OK where should I pay because I need all my connections resumed the fool can't give an answer I've never been so frustrated in my life all my friends switched from telkom to other service providers because they being charged R250 for a rejected debit order I thought it was crazy until it happened to me.telkom sucks big time.

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