Telkom is such a ****mer, I feel violated.

I have been querying Telkom since August last year for charging a fluctuating subscription fee I didn't know about. I asked the agent to prove my subscriptions and when I subscribed as I only have a data sim with them and they couldn't. Maggie on Twitter confirmed that all subscriptions to my name were cancelled but I was again billed for it. I told them I wouldn't pay till you fix it and a lady called me apologizing, took my banking details said I would get my refund. The total amount of paid subscriptions was over R600. I received a bill of R1540... and it still had about R500 worth of subscriptions on the bill (billing department confirmed), the very ones they apologized for and said my refund would be processed with they didn't and said they were canceled. I even stopped using the data sim, when they stopped loading data as well around November 2023. In all of that, I was billed for December and I bet the subscription fee I don't know from a K-something company they mentioned is still there. I feel violated at this point, No one calls, no one resolves anything, They just want me to pay. Just them manipulating my bill for their benefit. I WANT THIS RESOLVED and I'm not paying for a month I was blocked for you MAD. Worse I don't know my Telkom sim no, account no,, and is not linked to any of my phones so I could have subscribed to anything and linked it to my Telkom bill. I CHALLENGE YOU TO PROVE WHEN I SUBSCRIBED FOR ANYTHING AND LINKED IT TO MY BILL, DOUBLE DARE YOU.