Telkom is stupid

So after struggling for a long time Telkom finally moved my line to my new home successfully.<br> I am very happy with the installation and everything is working perfectly so far :)<br> <br> However what I don't understand is why Telkom did not update the address on my invoice/bill?<br> Isn't that logical? <br> You moved my line to my new home so you should probably change my address as well?<br> <br> Now you are causing me problems for 2 reasons:<br> 1. I now apparently have to sit in the queue for your call centre another 30 minutes to try and explain that I actually have a new address.<br> 2. I now have no proof of residence to use for rica/fica as everbody require these days.<br> <br> thank you for always being a disappointment in one way or another<br>