TELKOM IS *****ING PEOPLE'S MONEY

I AM SO FED UP WITH TELKOM *****ING MY MONEY EVERY MONTH!!!!!

I had a phone contract that ended in August 2020 I went to them and followed their instructions to cancel the contract on my own using the website the guy at canal walk gave me. I then got an sms on the 12th September 2020 to say my case has been logged. On the 15th of September 2020, my case was in process.

The guy at canal walk told me to give telkom 30 days notice so that I wouldn't get charged a penalty fee. Which i did. So November would be my last payment.

Then December came, and they deducted money from my account. When I went into cavendish Square telkom, they told me that the guy who had helped me in canal walk didn't cancel it in September like he said, he only canceled it in November on their side so I still had to pay for December.

I asked them so nicely to delete my account details because telkom keeps deducting my money for no reason and the guy at cavendish Square telkom assured me that telkom was never going to take money from my account as all the details had been deleted

HE, ALONG WITH HIS COLLEAGUES **** TO ME.

It's January 2021 and telkom deducted even more money from me than in December. FOR WHAT REASON?! I canceled my contract in September and I'm still having telkom take my money every month with a new excuse every time.

I am so fed up. I've called call centers who assured me that my bank account details are deleted, went to every telkom and they keep taking my money.

I need someone to please help me. I'm desperate to get rid of this company