Telkom Is *****ING Our Money
<p>I am once again utterly disgusted with Telkom, it's customer sevice, and it's business practice.<br /><br />We have been suffering in silence now for far too long. I will now speak out against Telkom and it's horiffic excuse for a business model. <br /><br />Our account has been paid regularly. We have NEVER, EVER been disconnected. EVER EVER has our phone line been disconnected.<br /><br />On our last bil, we had TWO (2) Reconnection fees. We paid the bil and kept quiet. I don't even know how were were disconnected and reconnected TWICE in one month without our phone going off once. We paid the bill, in full and settled our accout to an amount of R0.<br /><br />This month, I open the bill to find that we have been charged ANOTHER reconnection fee AFTER we had paid our bill in full. How is it possible that we are billed a reconnection fee with an acount balance or R0?<br /><br />I WANT TELKOM TO FIX THIS! I AM TIRED OF STRUGGLING WITH YOUR INSANE PRACTICES. IF YOU DO NOT RECTIFY THIS, I PROMISE I WILL PAY MY FINAL BILL, CANCEL ALL OF MY SERVICES AND MOVE TO A FIBRE PROVIDER THAT HAS LAID INFRASTRUCTURE IN OUR COMPLEX TODAY.</p>
I am so impressed with Telkom!
To my utermost surprise, Telkom has rectified the issue and credited our account.
Thank you Telkom!
I am so impressed with Telkom!
To my utermost surprise, Telkom has rectified the issue and credited our account.
Thank you Telkom!
