1 reviews | Active since Apr 2017

12 Apr 2017, 17:29

Telkom is *****ing my money!!!!A complete *******!!!!

<p>I have been a telling customer since October/November 2016 and ever since the beginning of 2017, I have had several billing issues. The first time this happened was when they debited my account with two amounts amounting to R4000 collectively. I called the call center to ask what the issue was and no one could answer my question, all I received was an email saying that the amount that i was invoiced for which was R1600 was waived. The following month they debited R3800 when I was only invoiced for R1400. The same issue happened this month, April, where I received an sms saying that I owe an amount of R2000 and the following day I received another sms saying that I owe them R4400??..I have given up on calling the call center because no one seems to have answers. I can't deal with this anymore, the service is poor and it seems as though they suck these amounts out of their thumbs and that's being polite and then they hold you hostage to your contract. I Do not want to deal with Telkom anymore and they continue to rip me off... I need answers!!!</p>

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