CS
Chalene S

1 reviews | Active since Jul 2014

01 May 2015, 17:01

telkom is *****ing my money

I took out a Huawei B593 LTE contract on the 17th of February on which the sales person advised if I am not satisfied I can bring it back within 7 days. I took it back on the 23rd of February cause I had poor coverage in my area. But this contract has not been cancelled. I have been paying for this since February. <br> <br> I have been to the Canal Walk store numerous times which is not close to where I live and i have phoned numerous times the customer care. I am paying month after month for something I dont have!!!!!!<br> <br> Please can someone assist me!!!

0
Replies (1)
Telkom
Telkom's reply02 May 2015, 08:45
Official
Hello Chalenes06,

We sincerely apologise for the inconvenience caused.
Your reference number is SM107684

Your query has been escalated to the relevant department and feedback will follow soon.

Regards
Noleen Klein
Telkom Social Media Team