Telkom is *****ing money by cheating customers

So disappointed in Telkom and their unprofessional and ********* way of conducting business. I have/had (still trying to figure it out) an account with them for data/Wi-Fi. When the term of the contract was over I wanted to cancel it as I was no longer using it. After many calls where about 5 different people at the call centre couldn't help me even find the account, one person managed to find it, but I was informed that they can't close it as it is a business account?! I am an individual who doesn't own a business. Never have. I went to the local Telkom store. The young man who assisted me showed me that they registered my account as a business account under the name of the company I'm employed with. Here comes the shocker: he told me that they often do this to prevent individuals from closing their accounts!!! And he couldn't help me close it either. He gave me a document to complete and said someone would contact me. To this day no-one has contacted me. Eventually someone from the Telkom Facebook site rep**** to my plea for help. Needless to say, I'm being harassed by lawyers for the outstanding amount. The person from the Facebook website gave me an amount of four hundred and something rand to be settled with the attorneys and according to her my account has been deactivated. Now the attorneys are giving me a much higher amount!!! I am so frustrated with this situation. Just don't make use of Telkom!!