Telkom is *****ing from me

Item: Telkom
Rating: 2
Author: Henny S

For the past month Telkom has reduced my line speed to 2mb/s but they are still charging me for 4mb/s.<br> <br> I have reported the problem but every time i get a sms after 2 days saying that the problem with my line speed has been resolved without them actually fixing the issue. <br> <br> I am now at the verge of legsal action against telkom

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Replies (1)

Telkom's replyOfficial

14 Mar 2015, 14:27

Hello h3nnys,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM96283.

We apologise for any inconvenience caused.

Kind regards
Igsaan Damon
Telkom Social Media Team

Telkom's reply14 Mar 2015, 14:27

Official