KF
Kyle F

1 reviews | Active since Nov 2017

09 Apr 2018, 21:48

TELKOM IS SORRY EXCUSE FOR A SERVICE PROVIDER

So, i have account with telkom. 3 cellphone contracts and 1 wifi contract. End of Feb an amount of R6212.08 was supposed to have been deducted off my account. At the time i was in China on holiday. When i returned i saw that Twlkom had not deduct any amount for the month of end Feb. I contacted the contact centre and i was told the full amount would be deducted end March. Come end March Telkom deducted R2000.00 on 28/03/2018 ( still not relecting on their system up to date 9/4/2018) and not the R6212.08 i was told. My lines were all cut off. I went into PNP and paid an amount of R4212.00 7/4/2018 and was told my account would be active in 24H. When i contacted the call centre again on 9/4/2018 i was told my line would not be connexted unless i pay the R0.08 outstanding. I paid R2.00 on 9/4/2018. So i just want to let everyone know that ever wants a contract to rather stay away from Telkom. Their service is pathetic and their staff useless.

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