Telkom Is So Inefficient and Needs to Change.

Dear Telkom,<br> <br> I'm writing this email concerned. I made an application for 5GB data deal and was approved and later a deduction of R99 was made on my account which signifies that my application was approved. When I checked online nothing shows that order was made and nobody is saying anything with regards to the order. <br> <br> I also have a problem with my contract I upgraded from smart 50 to smart plan 100 and only received 100 minutes and data remained the same (500 MB). I logged a case and still there's nothing. I made promise to myself that if ever I pay for my DATA I will make you pay since I was suppose to get one I purchased and paid for.<br> <br> Please fix your mess before even try and make new customers. Right now I will never suggest anyone to join Telkom as you have such incompetence people from your call center. Mr Cannan from Durban call center was so rude with me and he even shouted at me when I called this afternoon. I'm so ashamed of you and your bad service. I believe you owe me an apology.<br> <br> <br> Regards<br> <br> <br> <br>