RB
Ruahl B

1 reviews | Active since Sept 2016

18 Oct 2016, 23:31

Telkom is so ***********

<p> So I have tried getting in contact with Telkom for I don't know how long. All they had to do was get my debit order sorted, but they are the most *********** company I know. A simple debit order where I want to pay THEM.. the worse is that my account has grown 4 months without being notified of my outstanding account. Now I sit with a huge bill and my line is supended. I have sent mails till I'm blue. ACTUALLY REP**** ON YOUR MAILS. Then I get a mail to provide details which Telkom has received from me but no one helps with what's happening with the payment. YOU made the mistake. Fix my account or whatever cause I am not paying. If telkom had competition, they would instantly loose. Seriously. A person can't even pay you because you can't even do that properly </p> <p> </p> <p>Don't send me the stupid automated emails asking details. Tell me what is going to happen with the outstanding amount and when will my line be active????? Then sort out the debit order. </p> <p> </p> <p>Why should there always be endless problems with you. Get everything sorted. You won't care but I'm loosing money because line suspended. Not that you care. Let's see if this goes anywhere. I have told you when amd how to contact me. Email is best. But y would you reply...</p> <p> </p> <p><br />People s****s and communication... maybe you should get some formal training </p> <p> </p> <p>I have been patient, but you don't make it easy. ..</p>

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Replies (1)
Telkom
Telkom's reply20 Oct 2016, 08:25
Official

Thank you for your post.

Kindly note that we have sent you an email and await your response so that we can assist you further.

Your reference number is AI***.

We apologise for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team