Telkom is simple a ***** with not even 1% of shame or concious .

<p>First of all I took a contract with lot of promised benefits which were cut within 3 months. They don't even care ,they give u bad servoce and u can just hear it from even their supervisors when you try to cancel the contract that they dont care . They just know that you are going to pay anyway since the contract is binding you not them .</p> <p>I manage to finally come to the end of the 2 rubish years. a month before i called the call centre to ask them to cancel the contract . They gave me a email ********** and a cancellation form to complete .. I completed the form and sent it to this email on the 30th of august 2016 ..Called their call centre on the 27 October to find out if cancellation is done ,the agent i spoke to said there is nothing on the system that shows i cancelled .. He asked me to forward him the email to his email ********** which i did but still nothing happened . Called again on the 15 of November and spoke to Zinhle who also said nothing is noted on the system and i should email her the form to ********** then she will ask her supervisor Luthando Ngcobo to escalate the cancellation for me . I am still waiting for feed back even today .. Guess what ? today i call the call centre to find out my invoice amount due for this month and to my suprise they have increased the data amount i pay (since i nolonger pay for device ) to R272.39 (from R99 to R272.39) .. I want this cancelletion done with immediate effect and this R272.39 sorted ..my contract was only R269 including the device ..now u want me to pay R272.39 without the device ?? bull</p>