Telkom is shocking

My previous reference on Hellopeter was SM152474. I reported the absolute lack of service on a transfer of my services to a new address. This never took place on the promised date and due to that I cancelled my service. It was all telephonically accepted by Telkom from a number of sources, I was told that the account will be written back to the date of my last usage 26 August, they confirmed that this was in fact correct. I have just received an account from Telkom fro R932.60 Account No *** for services 27 October to 26 November!!! This is crazy. The debit order for R150 was also taken on the 18th October. This after I was promised that the account will be closed after send the necessary documentation to that effect. I cannot accept this and will not be paying as I owe Telkom nothing!!