KL
Katlego L

1 reviews | Active since Apr 2018

04 Apr 2018, 15:24

Telkom is ****

I have tried to cancel order IM ********** 9001 because of the poor service that Telkom is providing me with. One of their consultants contacted me yesterday and I asked them to call me after an hour. They have not done that even today. I have been trying to cancel my order this whole morning and the phone keeps ringing and all their consultants have been busy. If this is the kind of service that Telkom is offering me imagine when I have a contract with them.

0
Replies (3)
Telkom
Telkom's reply24 Apr 2018, 07:19
Official

Hi katlegoL

Thank you for contacting us and we humbly apologize for delay response.


The response serves as confirmation that your query has been received and we will contact you.

We do apologize for any inconvenience caused to you.


Your reference number is: AI***

Regards
Luleka
Telkom Social Media

Best regards,

Telkom
Telkom's reply24 Apr 2018, 07:20
Official

Hi katlegoL

Thank you for contacting us and we humbly apologize for delay response.


The response serves as confirmation that your query has been received and we will contact you.

We do apologize for any inconvenience caused to you.


Your reference number is: AI***

Regards
Luleka
Telkom Social Media

Best regards,

KL
Katlego L's update24 Apr 2018, 08:11
Reviewer Update
And how do you even deliver a phone that I have cancelled a contract for after a month?