Telkom is ******** people by not cancelling contracts as clients requested.

I am so upset and mad. I called Telkom Mobile last year in October to cancel the SmartBroadband 5GB Wireless TopUp contact as it had reached its time and I don’t want it anymore. Everything was confirmed only to find out this morning that Telkom tried to debit my account and has been billing me on this contact till today. Telkom is ******** people and now my credit record will be affect on a contact I have cancelled. Getting hold of them is another nightmare on its own. NeverEver Ever in life get anything from Telkom. I don’t even know what to do. I am not paying for this service billing either because I don’t use that SIM card at all. It’s been over a year since I last used I just waited for the contract to end and I cancel service. Of which I did but you still have it activated