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Petronellar M

1 reviews | Active since Aug 2016

15 Nov 2016, 10:11

Telkom is ******** me again...I AM DISGUSTED BY TELKOM BILLING... TELKOM IS A TRUE MONEY ****

<p>Telkom mobile was over debating me.... I reported the case on Hello Peter and the matter was resolved. Telkom promised to refund the money and for two months I was not debited as they were refunding me.</p> <p>On the 14th of November 2016 I called to find out how much am I going to be debited and to my surprise Telkom is SUDDENLY debating an amount of R8000 which does not make sense to me. Their reasoning is they are charging me for cancelation and migration which does not make sense how do you charge a person for migration and cancelation. I DID NOT CANCEL ANY CONTRACT and NOW TELKOM IS TAKING MONEY AWAY FROM ME THAT I DO NOT HAVE. THEY DEBTING R8000 I called them to stop as what they are debating as this is putting me in errors... NOW IM GOING TO HAVE A BAD RECORD THANKS TO UNPROFFESIONAL STAFF FROM TELKOM </p> <p>I AM DISGUSTED BY TELKOM BILLING... TELKOM IS A TRUE MONEY **** </p> <p>TELKOM IS ****ING US AND MORE ONE IS DOING ANYTHING ABOUT IT, THEY ARE GETTTING AWAY WITH THIS </p> <p>WHAT HAVE I DONE TO TELKOM TO DESERVE SUCH A SERVICE??</p>

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Replies (1)
Telkom
Telkom's reply16 Nov 2016, 07:33
Official

Good morning.

Apologies for the delay and inconvenience caused. This matter will be escalated for urgency and our consultants will be in touch.

Thank you.

Regards,
Moenieb.
Telkom Social Media Team.