Telkom is **** ekse

I got ****** yesterday. Immediately when I get home. I call @TelkomZA to block my phone and the sim card. I ca't recall the name of the gentleman I spoke to. Who logged the request and said I'll get an sms within 24 hours to confirm that my device has been blacklisted. A few hours later @TelkomZA sends me an sms saying they're unable to blacklist my device because the last sim card that was put on the device was a cell c I've never used Cell C in my life. I call Cell C that @TelkomZA who I have a contract with is saying I should call them to blacklist my device cause they ca't do it on their side Cell C says they can't block it cause they need a number that was put on the phone to block it I dont KNOW the number I don't use cell c. @TelkomZAthen says it might be that the people that stole your phone put a cell c sim card on the phone. There is nothing they can do. It's a loss on my side. I tried call the insurance company FinRite. Thy're not answering. Ispoke to a supervisor at Telkom who sounded like a robot and showed no empathy. They keep on saying there's nothing they can do.