Telkom is S!@#T!!!! Pathetic is mild...

So right now I'm currently overseas and I have a Telkom account back home, which I make sure I pay on a monthly basis, the data bundle I have supplies my folks with internet and certain television channels which keeps them going at their age and also considering this current world epidemic, I'm sure you can all imagine how much the Telkom bundle means to them right now...

Imagine how I felt when at the beginning of this month, that bundle gets cut off... and the reason?? Apparently for a non payment dating back to October 2019!!! That's as off now almost 7 months ago!!! Don't you think its strange that this multi-billion zar company whowill constantly hound you if your payment is 30min late but now picked up that there was a deficit on my account 7 months later??? well guess what??? they were incorrect!!!!

I had paid for October which I proof for but they made me second guess if I did, after numerous calls to their almost non existent call center and remember I'm having to call from abroad, I finally get an answer a day ago to which I was told I should send through the proof and all will be connected!So I send the email through with the proof attached and today... My folks data is still not connected! (why I say non existent is because you have a better chance of the President answering the call before do)

The amount of money I have wasted over this issue has really set me back and the sheer frustration with this company who appear to be nothing more than a bunch of *********** buffoons is just infuriating!!!! It's dawning on mid month in a few days! I'm still abroad, corona has come and it will go, times will change but Telkom's service gets from poor to pathetic!!! I'm so frustrated by this!!!!