1 reviews | Active since Jul 2013
TELKOM IS RUINING MY NAME
I am sending this with hopes that I may receive some form of assistance regarding Telkom. About 8months ago I tried to apply for a landline with Telkom for my home in Bothas Hill. When they sent the technicians to my place, they told me it would be too much of a mission to open a landline in my street as we did not have any network poles in the area therefore they would not do it for me. I was then contacted by Telkom confirming the cancellation of my application with them. A month later I began receiving invoices from Telkom billing me for a landline that I never had. To date I am said to be owing R2088,67 and I have received numerous calls and messages stating that I am in arrears and that legal people will be collecting. I am so upset by this as I had contacted Telkom before, when I started receiving their invoices and spoke to a man called Lindokuhle who told me to send an email regarding my matter and assured me that it would be resolved. Apparently it has not been resolved as I am still receiving invoices and the amount keeps increasing. Today I spoke to a lady from accounts named Sigcine Mbeka who also seemed to be unhelpful as she just explained that I was owing. She also said that the Billing department has no knowledge of what happens outside their office, theirs is to bill any account that has been opened, they get those accounts from the Sales department and there was nothing she could do to assist me. I am now fed up of calling and emailing, I just want my name cleared as they have now ruined my credit history with this nonsense. This is not my first bad encounter with Telkom, they have ****** me countless times with my mobile as well, deducting data and airtime as if I would not notice. This however is the ultimate and I refuse to allow them to get away with it. Please help me if you can
