TELKOM IS *******. DONT SPEND A CENT ON TELKOM. THE EORST SERVICE YOU WILL EVER EXPERIENCE

TELKOM IS *******. DONT SPEND A CENT ON TELKOM. THE EORST SERVICE YOU WILL EVER EXPERIENCE

Where do I even start....

In January 2017, i opened a 24 month LTE contract with Telkom (100GB for R999 a month).

in January 2018, I left the country for the UK, I now live here. Knowing that I was leaving the country, I tried to cancel my contract in Octoberof 2017. This id what happened,

1. I called the called center asking if i could cancel my contract, the agent informed me that I could, with a cancellation fee, OF COURSE. he also said that I should go into a store and complete the cancellation.

2. As I was told, I went into a Telkom store and asked if I could cancel the contract, and they said I cannot do it in a store. they informed me that the only way I could cancel the contract was to complete a form and email it to the cancellations department. YOU CAN ONLY CANCEL BY SENDING AND EMAIL. YOU CANNOT TALK TO ANYONE.

3. I then completed the form and emailed it to Telkom as instructed. This was the 1st of November 2017. to this day I still did not get a reply from anyone. AFTER MULTIPLE EMAILS TO TELKOM, I DID NOT GET ANY FORM OF RESPONSE.

4. I am now in the UK (7 March 2018) and I still did not get any response from Telkom

I WILL NEVER EVER SPEND ANOTER CENT ON TELKOM. IT IS LITERRALLY THE WORST SERVICE I HAVE EVER EXPERIENCED.

I ALSO ENCOURAGE EVERYONE ELSE NOT TO OPEN ANY KIND OF CONTRACT WITH TELKOM. LANDLINE, CELLPHONE CONTRACT, MOBILE LTE, NOTHING, DONT SPEND YOUR MONEY ON ******* SERVICE