TELKOM IS *******

We spoke to a sales agent about moving our fixed line from one address to another. Because we are in Port Alfred and there is no copper or fibre, she said we had to apply for the number to be moved as a wifi number . The number is ***. We duly did this. The phone and SIM card arrived but does not work. I then phoned the help number. Many calls later I have no resolution. I have been told that the number was suspended due to non payment, next call said that it is not suspended. Next call said that it was suspended due to non payment and now cancelled. So we were given a new number *** by Telkom, a new number we DID NOT request. The next call said we cant get the number back. This telephone number is used by 4 businesses and it is catastrophic if we cant get this number back. The next call suggested we speak to business sales so that we can get a ISPN with the number ***. Number is blocked and I cant phone them. I am beyond angry.