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Nazreen E

1 reviews | Active since Nov 2017

14 Nov 2017, 08:36

TELKOM IS *******

I AM DEEPLY DISAPPOINTED IN THE SERVICE I HAVE BEEN RECEIVING FROM TELKOM!!! IS IT BCOZ I'M NOT RESIDING IN A POSH AREA THAT MY FAULT LOG IN TAKES FOREVER!?!? THIS IS THE 6TH TIME IF NOT MORE THIS YEAR THAT I AM REPORTING PROBLEMS WITH MY ADSL LINE AS WELL AS MY LANDLINE WHICH IS BOTH COMPLETELY DOWN NOW SO I AM LOOSING OUT BUSINESS THAT I'M CONDUCTING FROM HOME WHICH MEANS I'M LOOSING THOUSANDS DUE TO PATHETIC SLOW SERVICE!!! I HAVE CALLED IN SEVERAL TIMES INTO UR CONTACT CENTER BUT STILL NOTHING!!! I HAVE NOT RECEIVED ANY FAULT LOGIN UPDATES UNLESS I ACTUALLY CALL THEM....IS THAT WHAT THEY CALL CUSTOMER SERVICE??? EACH AND EVERY ONE THAT I COME ACROSS HAS HAD A TERRIBLE EXPERIENCE WITH THIS COMPANY....ARE THEY FEELING SUPERIOR BECAUSE THEY THE ONLY TELEPHONE COMPANY ALLOWED IN SOUTH AFRICA? WELL YOUR SERVICE SUCKS! AND I WILL DEFINITELY DISCONTINUE THE USE OF UR SERVICE AS SOON AS I AM ABLE TO...UNFORTUNATELY I AM OBLIGATED TO USE YOUR PATHETIC SERVICE AT THE MOMENT!

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Replies (2)
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Nazreen E's update20 Nov 2017, 14:09
Reviewer Update
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Nazreen E's update20 Nov 2017, 14:13
Reviewer Update
There is guys installing fiber cables in my street and they have mentioned to me that the adsl lines will be down until next year once they have completed their installation NEXT YEAR..... i would like to know if this is true please as i am about to cancel my service because it would be of no use to me now.