RL
Ruwaida L

1 reviews | Active since Aug 2014

08 Aug 2016, 05:58

Telkom is robbing the elderly, I am publishing this in the newspapers,7th complaint on hellopeter

<p>Regarding Query no AI ********** , this is my 7th complaint on hellopeter, Telkom promised to assist and send out a technician, I now have found out what exactly you are doing. Telkom is loosing out money on the product: waya waya, so they conned the people into taking a phone which works with a sim card, which they gave to me, the sim card has not been working for 2 months now, my sister is also having the same problem, and they went and gave my number away to someone else, I sent 7 hellopeter complaints and made contact 3 times with a call centre agent, all Telkom rep**** to show face on hellopeter is that they will be sending a technician out to sort out the problem, its been 2 months already and why have they given my phone number to someone else, I am publishing this in the newspapers now, I am elderly and need a telephone in case of emergencies and this is how Telkom treats customers. My sister has also called them to sort out her sim card as she is having the exact same problem and knowone is attending to her, I am sure there are lots of other people who they convinced to take this sim phone so that they could get rid of our waya waya accounts which we paid once a year, an inside source has told me that Telkom was loosing out money on the waya waya products. This is really disgusting</p>

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