Telkom is ripping us off

<p>I recently changed my bank account so my Telkom debit order bounced. I went to pay manually and immediately updated everything, Telkom now wants me to pay R200 extra cos it bounced,I was never told of this when I joined and the consultant tells me it doesn't matter if I was told or not I must pay... The service is terrible and company is ripping people off. It must just shut down</p>