Telkom is ripping me off

Telkom is exploiting customers and are not transparent when one is taking a contra with them

Telkom has been suspending my contract line since last month (February2023) At first they told me i had exceeded my credit limit ( i was not aware of this , their sales agents did not bring this to my attention when she sold me the contract) i was told i need to pay the difference of which i did the same day , took the 2 weeks to open my lines infact they opened my lines the day before my debit order date , then suspended them again 3 days after the debit order had gone through, When i called to ask what had happen they told me my address wasn’t matching, went to their branch to get it sorted out on the very same day , then logged in a request to be reconnected. Its been four weeks my lined are still suspended, i have been calling their billing department, sent mails to their Team leaders, still no reconnection. Please help , my debit order date is approaching i have not been able to use any of my lines yet they are still debiting money off my account .

Im falling behind on my work and these incidents have blown me out of budget as i have to buy airtime to hotspots to my laptop, to make phone calls and all .I am so stressed , barely making it my line of work requires me to be on the internet 10 hours or more a day and make phone calls in between .

PLEASE HELP !!!