JM
Jabu M
1 reviews | Active since Jul 2014
29 Aug 2015, 22:30
TELKOM IS RIPPING ME OFF.
i have a R400 contract with Telkom. I pay R500 monthly.of late Telkom is now charging over R1200 and every month suspend my line despite the payments made. When they suspend my line, they charge me an extra R190 a month. Last Month they made me pay R1135 which I did. This month they say my payment was short of R533 which was never mentioned last month and have again suspended my line. They didnt even have a courtesy to call me and discuss this with me.that in turn means I have to again pay another suspension fee. Im soooo ****ed off with this company. To think I used to work for them. MXM
Helpful (0)
Replies (1)0
Replies (1)Telkom's replyOfficial
30 Aug 2015, 01:42Hello Fitzy boy,
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Be assured that your query has been escalated to our Billing Department and feedback will follow.
Apologies for any inconvenience caused.
Your social media reference number is SM140312
Regards
William
Telkom Social Media Team
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Be assured that your query has been escalated to our Billing Department and feedback will follow.
Apologies for any inconvenience caused.
Your social media reference number is SM140312
Regards
William
Telkom Social Media Team
Telkom's reply30 Aug 2015, 01:42
Official
Hello Fitzy boy,
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Be assured that your query has been escalated to our Billing Department and feedback will follow.
Apologies for any inconvenience caused.
Your social media reference number is SM140312
Regards
William
Telkom Social Media Team
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Be assured that your query has been escalated to our Billing Department and feedback will follow.
Apologies for any inconvenience caused.
Your social media reference number is SM140312
Regards
William
Telkom Social Media Team
