TELKOM IS REALLY THAT BAD!!! STAY AWAY!!!

I signed up for the LTE uncapped package on the 5th of December 2015. I have been billed for it and my account has been debited but I have received NOTHING, not even the hardware let alone the service.<br> <br> Every time I phone the call center to try find out what is happening I wait on hold for anything ranging from 30min to an hour and 15min ****erally) which has been numerous. It is really as bad as everybody says...truly shocking.<br> <br> On the 5th when all my information was taken for the purposes of getting my money, I dealt with one Khanyisile Mtshali. She is on record as saying that the policy had changed and I would not be billed until I had received the product. Since then I have spoken to a Terence Mwamo, the very same khanyisile again, a Vuyo, a Zolani Magadla who all inform me they have informed there supervisor ( Anita Dlamini ) and all have made unfulfilled promises that they and \Anita"would contact me back the same day...I have thus far heard NO feedback"