1 reviews | Active since Feb 2021
Telkom is really inconveniencing me!
I am honestly so disappointed by Telkom and it's urgency towards unhappy client. And stupid me keeps going back and doing business with them never the less.
I have been going to Telkom store in Centurion and Mall of Africa to query the service I'm getting and no one has answers. When I call the helpline I'm being taken from one pillar to another.
3+ consecutive months now that either I am not debited when I'm supposed to be debited (25th of every month) and it lapses to the next month, and suddenly my services are blocked.
Last month I wasn't debited and I wasn't aware, now on the 5th of May I get an invoice telling me my next debit Due is R5800... Where am I supposed to get that money from??
How is this good service when I will not be able to pay this comes month end and my services will be suspended.
This is by far the worst service I've ever received my a network service provider and they not even bothered. Even their in store consultants. All they say is, "We don't know. Call Telkom on 081..."
And if I'm right... They gonna do absolutely nothing about it. Watch!
