Telkom is quick to cut mobile lines but not in hurry to tie the knot again...

<p>After numerous attempts with the telkom call centre trying to having my line reconnected, i'm still sitting without a mobile device which i cannot use. You may not speak to someone superior (i.e. a team leader) as that is against their procedure yet Constance (a call centre agent) cannot even send an email to her direct line manager/team leader (because they have more then one Sandile and she sent her email to the incorrect one). After a few more attempts I finally received a call from Sandile Ndaba who empty promises and when trying to get hold of him again through the call centre (because he too refused to give me his direct details) i was told there is nobody by that name, after another attempt i was advised by Curtis his in another branch (Durban) and the Johannesburg branch team leader (Latoya Parker) cannot take my call to assist me as she is already dealing with another escalation, so it seems to me that all consumers are having problems with Telkom. None the less its my 24th month of being with Telkom and should this not be resolved i'll take my business elsewhere, perhaps other network providers actually have team leaders that can make time for the smaller clients.</p>