1 reviews | Active since Oct 2013
Telkom is promoting lies
My phone contract is due for upgrade, I have been looking for Samsung Galaxy S6 Edge Plus and almost at all the Telkom mobile stores and they don't have E.g wonderpark,Kolonnade etc. Today one of Telkom arrogant sales consultant from cape town phoned me to tell me that my phone is due for upgrade.<br> <br> I told him yes that is true and I want to stay on my current package, I just want the phone. TELKOM YOU ARE PROMOTING LIES. He tells me that my current package was a special/promotion because Telkom was giving me 5G of data, which I have been paying for, for the past 24 months. I was told in the beginning of my contract I was told that if I want to upgrade I can upgrade with any phone that I want after 24 months and keep my current package and that is what I am going to do. Telkom you will have to keep your promise THANK YOU. I want the Samsung Galaxy S6 Edge Plus if you can just tell me where can I get it. I am based in GAUTENG PRETORIA<br>
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM175737.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM175737.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
