TELKOM IS PRACTICALLY USELESS

Got bad service from Telkom on the 3rd of February. I launched a complaint on the same day via Hello Peter. I got a response from Telkom on the 5th of February, I even got a call that the matter is being escalated and will be resolved by the end of that week, that is by the 6th of February. Today is the 18th of February, the matter is still not resolved, Telkom has not even contacted me since then. I tried calling them three times today, i get no answer from the call center. <br> <br> I have app**** for an ADSL line to be installed at my house and I'm still waiting, it is as if i begging for them to give it to me for FREE.