JS
J S
1 reviews | Active since Mar 2009
06 Oct 2015, 12:19
Telkom is possibly the worst company in the world
At 11h30 my gardener notified me that individuals had jumped over the wall between myself and the neighbour. On inspection I found these to be Telkom employees who were apparently doing an installation and could not see the point of requesting to enter a private property and found it easier to access it like a bunch of *******. Upon contacting their call centre to to inquire regarding this behavior, I was informed that I had called their fiber installation department outside working hours (12h00 on a Wednesday) and was promptly cut off.<br> <br> I totally understand why they are losing customers.
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Replies (1)Telkom's replyOfficial
06 Oct 2015, 14:32Hello smithj,
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM153237
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM153237
Regards
Luleka
Telkom Social Media Team
Telkom's reply06 Oct 2015, 14:32
Official
Hello smithj,
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM153237
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM153237
Regards
Luleka
Telkom Social Media Team
