TELKOM IS PATHETIC. What a Ripoff

When I requested a Telkom line originally, they took SIX WEEKS to install it. <br> <br> NOW: My Telkom line went down in late July - after which i had sent a request for them to transfer my line to our new home as of 1 August. They have charged us for the month and as of today, 13 August 2015, we have no line and no contact about intention to do so. They DO NOT ANSWER their customer care line, and after having been to a Telkom shop twice in four days, they just gave us a date of installation as the 19th of August. Therefor we are expected to pay for a full month, although we have had no access to internet, and thus mine and my husbands have suffered tremendously. Cancelling the line is a whole nother MISSION. I am not impressed at all and will not be supporting Telkom in the future.