FJ
Fazlin J
1 reviews | Active since Jan 2018
19 Apr 2018, 20:35
Telkom is Pathetic. So is their Team leader Sibusiso and agents
Pathetic service from Call center and they billed me R3087.59, told me it's wrong and would be credited then I called after 9 days of not receiving a message or call. They then say it's not credited because I used out of network bundles. They are pathetic. I didn't use this. They make me sick. Team leader Sibusiso Maphumuno is DISGUSTING. HIS SERVICE IS SO PATHETIC. I will be in Tsegofatso Kgafela's office first chance I get. Ombudsman and media tomorrow morning.
This company is a joke. Ps. My last hello Peter review from 4tb February 2018 hasn't even been responded to. This is ON HELLO PETER TOO!
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Replies (1)FJ
Fazlin J's updateReviewer Update
06 May 2018, 21:23Hi Launa
The call center wants to hear NOTHING from me. I have threatened them until I was blue in the face and they're not even sorry for anything. Right now these asses don't even care that I may not have food on my table. Your companies service is nothing short of PATHETIC. I have spoken to everyone and even the head of the call center who doesn't want to deal with me and wants her lazy people (the same ones I am complaining about) to contact me back and tell me the exact same thing. If I dispute this charge with my bank, Telkom will suspend my line. This is VERY UNFAIR to say the least. Now, I am going to publish her email address for all these people ok hello Peter to complain directly to her mailbox. I'll publish everyone at Telkoms email addresses so that these customers can get the attention they deserve.
FJ
Fazlin J's update06 May 2018, 21:23
Reviewer Update
Hi Launa
The call center wants to hear NOTHING from me. I have threatened them until I was blue in the face and they're not even sorry for anything. Right now these asses don't even care that I may not have food on my table. Your companies service is nothing short of PATHETIC. I have spoken to everyone and even the head of the call center who doesn't want to deal with me and wants her lazy people (the same ones I am complaining about) to contact me back and tell me the exact same thing. If I dispute this charge with my bank, Telkom will suspend my line. This is VERY UNFAIR to say the least. Now, I am going to publish her email address for all these people ok hello Peter to complain directly to her mailbox. I'll publish everyone at Telkoms email addresses so that these customers can get the attention they deserve.