Telkom is Pathetic!!!!!

Telkom keeps debiting my account mid-month. This happened a month before and I was told by the consultant that it had been an error on their end and it would be rectified and not reoccur. I had been debited on the 25th of June 2023 for the amount of R799 for my phone, but not for my data sim. Now Telkom has debited me on the 15th of July for my Data sim of which is only supposed to debited on the 25th of every month. They have not only debited me for the Sim, but ALSO for my phone! This is causing a negative effect on my credit score and this really ****ing me off! I want this to be sorted out! Telkom needs to reverse this and collect on the 25th of this month! And they also need to communicate with TransUnion and make sure my credit score is restored!