Telkom is Pathetic

I reported my error on the 5/11/2015<br> - i was told the lines were ******<br> On 9/11/2015 it was restored...sort off..<br> from the 9th of November i have had interrupted and zero line at my home.<br> Their first issue was they have a technician phone me.<br> It never happened not that he would be able to help.<br> When i finally got them to log a call, with a ref nr it was the 12th of November<br> From there i have been phone Telkom technical call center daily. Apparently i cant log another call as the first one is still open.<br> It is the 23 today. im paying for a 4 mb line and best effort im getting is .95 mb/s