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heleenniemand H

1 reviews | Active since Jan 2017

25 Nov 2020, 12:08

Telkom is pathetic

0 is my actual rate as it is getting worse. From the 4th November i struggle with my network. Wish i could add the screenshots from me being calling telkom 180 with no help. My case numbers for network issues i got is as follow - 4 Nov 2020 - ***4 Then i phone almost every day to find out what is happening. On the 18 November an operator told me the case from the 4th November was never given throught to technical department. She logged another case - 18 Nov ***9 for the same network issue. Also i logged a call back for a manager to phone me 18 Nov ***5 call back to a manager to phone me. 24 Nov i got another case number from an operator regarding the same issue. Every time they say in 72 HOURS i will get feed back. How long is their 72h since the 4 Nov? Why does even the managers not phone back on that call i logged?

I AM SICK AND TIRED OF THIS PATHETIC ***ING SERVICE from telkom. You dont pay me to use this ****ty network and be happy with ****ty service!! Then your people ask if i want a contract? They can shove the contract up where the sun dont shine!!! I PAY telkom for a service that is non happening. **** you telkom and your pathetic useless ***ing service

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