TELKOM IS PATHETIC

ineeded to block my phone. I called the call center 081 180, the voice system says that I should hold if I would like to speak to an agent, so I hold. after a few more prompts the voice says that an sms was sent to me and that I should follow the prompts on the sms. Then the voice says GOODBYE and the call is cut. I tried this a few times and still the same thing, THE CALL GETS CUT. SO WHY TELL ME TO HOLD IF I WOULD LIKE TO SPEAK TO AN AENT WHEN IN THE END, THERE IS NOBODY TO SPEAK TO ???!!! Then I tried I blocking my phone online via my telkom profile. I get an error message which says I should contact 10210. When I called, the lady says she is unable to assist me as she does not have the systems to block a phone . She tells me to contact 081 180. After telling her numerous times that I have called that number and the call keeps getting cut, she says there is nothing she can do !!! SO WHY THE F**K DID THE MESSAGE TELL ME TO CALL YOU!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!. As a last resort, I decide to go into a telkom branch at Cresta. AND GUESS WHAT. I AM TOLD THE SYSTMES ARE OFFLINE!!!!. So that's IT!!!! I just keep getting told that telkom cannot help me. NOBODY offers to take my contact details and get someone to call me seeing that I was being inconvenienced because of Telkom's useless system. !!! WHERE IS THE CUSTOMER CARE !!!!??. I WILL NEVER TAKE ANOTHER CONTRACT WITH TELKOM. I WILL RATHER OPT FOR MTN.