Telkom is PATHETIC!!!

<p>I have app**** for an UPGRADE to my ADSL package to an uncapped package on the 26/05/2017 and to date i have received NO assistance. Whenever i call Telkom to follow up on my order i am told that the order was only logged recently ( i was given 3 differrent dates by the agents which NONE corresponded with my date of application) , what a JOKE of a service provider. I have been unable to do buisness at full capacitry due to this ADSL line NOT WORKING> What more must a person do to get any assistance from TELKOM??? As for calling the call centre, all you are asked to do is stay on the line when you ask to speak to a supervisor and then after 16 minutes or so the line goes dead. I am SO IRATE ITS NOT FUNNY!!! I have even sent a mail to the escalations department at TELKOM and still NOTHING has been resolved. JUST PLEASE CANCEL ALL PACKAGES AND CONTRACTS I HAVE WITH TELKOM as its obvious TELKOM DOES NOT CARE ABOUIT ITS CUSTOMERS!!!</p>