Telkom is pathetic

<p>Hi. I have made numerous calls to telkom customer care, explained my situation to them,emailed the "help desk" and went into a store for assistance more than once. I have had no feedback whatsoever and no one I speqk to can sort out my query or assist me. I am really fed up with trying to sort this out.</p> <p>I had an account( ********** 72636) that ended end of January 2017. I went into the store to cancel the contract on 21January2017(case no A ********** 1). After that I still received an invoice end of February. The store assistant logged a dispute (ref ********** 3) and the debit order did no go off. I thought that the problem was sorted out.</p> <p>Until I yet again received an invoice end of March(703B ********** B), this time with the outstanding balance of the Feb invoice. I will NOT be held liable for this payment as I have cancelled the contract in January. Today I received a sms saying that my telkom account has not been paid (I cancelled the debit order through my bank) and that I should phone customer care. I held on for more than 15min with no answer.</p> <p>Please credit the invoice or I will be forced to take legal action in connection with Telkom's incompetence.</p>